Terms And Conditions
Terms & Conditions are an essential part of any business agreement or transaction. They provide a clear understanding of the rights, obligations, and responsibilities of both the service provider and the customer. At Easy Transport Nepal, we have established our Terms & Conditions to ensure transparency, protect the interests of both parties, and create a positive and satisfactory rental experience. Please read through these Terms & Conditions carefully before availing our services.
Vehicle Rental Booking and Payment Policy
To secure a vehicle rental with Easy Transport Nepal, a booking confirmation is required. This can be done through direct phone communication or via our online booking system. We kindly request that customers provide all necessary information accurately and in a timely manner to ensure a smooth booking process.
Payment for the vehicle rental can be made in advance or upon vehicle pickup, depending on the agreed terms. We accept cash payments as well as major credit cards for your convenience. In the case of advance payments, a reservation deposit may be required.
Vehicle Rental and Tour Package Cancellation and Postponement Policy of Easy Transport Nepal
We understand that travel plans may change unexpectedly. In the event of cancellation or postponement, Easy Transport Nepal has established the following policies:
For Vehicle Rentals
- Cancellation or postponement made 48 hours or more before the scheduled pickup time will not incur any charges, and a full refund will be provided if a payment has been made.
- Cancellation or postponement made less than 48 hours before the scheduled pickup time may be subject to cancellation fees or loss of the reservation deposit, depending on the circumstances.
For Tour Packages
- Cancellation or postponement made 30 days or more before the scheduled departure date will generally receive a refund, minus any non-refundable expenses incurred during the booking process.
- Cancellation or postponement made within 30 days of the scheduled departure date may result in a partial refund or no refund, depending on the circumstances and any non-refundable expenses incurred.
Cancellation from Easy Transport Nepal
While we strive to provide reliable services, there may be rare instances when unforeseen circumstances force us to cancel a confirmed booking. In such cases, Easy Transport Nepal will make every effort to notify the affected customer as soon as possible. We will offer alternative options or provide a full refund, depending on the customer's preference.
Easy Transport Nepal strongly recommends that customers obtain adequate travel insurance to protect themselves against unforeseen events, such as trip cancellation, delays, or emergencies. Travel insurance should cover medical expenses, personal belongings, and any other relevant aspects of your trip. It is the responsibility of the customer to arrange suitable insurance coverage.
If during your vehicle rental or tour package you decide to extend your trip and require the vehicle or services for additional days, please notify us as soon as possible. We will make every effort to accommodate your request, subject to vehicle availability and schedule adjustments. Any additional costs incurred due to the extension will be communicated to you and must be settled accordingly.
Please note that these terms and conditions may be subject to change, and it is recommended to review them at the time of booking. Easy Transport Nepal aims to provide clear and transparent policies to ensure a mutually beneficial rental experience for both the company and our valued customers.