Information We Collect
When you engage with Easy Transport Nepal for our vehicle rental services, we may collect certain personal information, including but not limited to:
- Name, contact details, and identification information (such as passport or driver's license) for rental purposes.
- Payment information to process transactions and secure your booking.
- Travel details, including pickup and drop-off locations, to facilitate the vehicle rental.
- Communication preferences and feedback provided by you to improve our services.
Use of Information:
We use the collected information for the following purposes:
- To process your vehicle rental request and fulfill your booking.
- To communicate with you regarding your rental, including pickup instructions, changes, or updates.
- To provide customer support and address any inquiries or concerns you may have.
- To improve our services, enhance the user experience, and tailor offerings based on customer feedback.
- To comply with legal obligations, such as reporting and record-keeping requirements.
Information Sharing and Disclosure
At Easy Transport Nepal, we prioritize the confidentiality of your personal information. We do not sell, trade, or rent your information to third parties for marketing purposes. However, we may disclose your information in the following circumstances:
- To trusted partners and service providers who assist us in delivering our services. These parties are contractually obligated to protect your information and use it only for the purposes specified by Easy Transport Nepal.
- When required by law, regulation, or legal process, or in response to a valid request from government authorities or law enforcement agencies.
- To protect the rights, property, and safety of Easy Transport Nepal, our customers, or others.
We implement appropriate security measures to safeguard your personal information and protect it from unauthorized access, use, or disclosure. We utilize secure servers and encryption techniques to ensure the confidentiality and integrity of your data. However, please note that no data transmission over the internet or electronic storage method can guarantee absolute security.
Your Rights and Choices
You have the right to access, update, correct, or delete the personal information we hold about you. If you wish to exercise any of these rights or have any concerns regarding your personal data, please contact us using the provided contact information.